Privacy policy

Controller and scope

This policy explains how personal data provided through Natalia Juan’s website, contact channels and requests for translation services are handled.

  • Trading name: Natalia Juan.
  • Controller: [controller’s full legal name].
  • Professional address: [professional address].
  • Privacy and rights contact: [privacy email address].
  • Website: [final domain].

Information that may be processed

When contacting Natalia, you may provide your name, email address, telephone number, organisation, message and project information. If a service is commissioned, information needed to manage and invoice the work may also be processed. Provide relevant information only and avoid sending particularly sensitive documents through a general enquiry.

The server may record technical information, such as an IP address, date, browser and requested resource, to operate and protect the website. Cookies and their storage periods are described in the cookie policy.

Purposes and legal bases

  • Project enquiries and quotations: responding to your request and preparing a possible contract, based on steps taken at your request before entering into a contract, Article 6(1)(b) GDPR.
  • Other professional communications: responding to the matters you raise, based on the legitimate interest in handling incoming communications, Article 6(1)(f).
  • Providing services: managing the assignment and contractual relationship, Article 6(1)(b), and meeting applicable legal obligations, Article 6(1)(c).
  • Operation and security: preventing incidents and unauthorised access, based on the legitimate interest in maintaining a secure website, Article 6(1)(f).
  • Optional cookies, if introduced: only after the corresponding consent, Article 6(1)(a) GDPR and cookie legislation. No analytics or advertising is currently active.

Enquiry details are not added to marketing lists simply because you have contacted Natalia. The website does not carry out automated decision-making or commercial profiling.

Retention

Enquiries are kept for the time needed to answer and follow them up. If a service is commissioned, necessary information is retained during the professional relationship and for applicable statutory retention or liability periods. It is then deleted or anonymised; where legally required, access is restricted to the relevant legal purpose. Technical logs are retained only for the time needed for operation and security.

Providers, recipients and international transfers

Providers needed for hosting and communications may access information subject to the appropriate confidentiality and data protection arrangements. Information may also be disclosed to authorities where legally required.

  • Hosting: [provider, location and processing arrangements].
  • Email: [provider, location and processing arrangements].

Fonts and visual assets are served locally. Social icons are links: visiting an external network is subject to that platform’s policies.

Documents for translation assignments

Documents supplied for an assignment are handled for the agreed purpose. Where Natalia acts on behalf of a client who is the controller, the respective obligations will be established in the appropriate data processing agreement. This website policy does not replace those agreements or authorise further use of the documents.

Your rights

You may request access, rectification, erasure, objection, restriction and portability where applicable. Where processing relies on consent, you may withdraw it without affecting earlier processing. Send your request to the privacy contact above; further identity information will only be requested where necessary. You may complain to the Spanish Data Protection Agency or another competent supervisory authority.

Security and updates

Technical and organisational measures appropriate to the information must be applied, with access limited to those who need it for their role. This policy will be reviewed when tools or processing activities change. The update date identifies the published version.